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1. I just get an error message when I login.

   You have probably typed your password or username incorrectly. Your password must be entered exactly as given when you registered (upper and lower case do matter).

   If you are sure that you are entering your details correctly, then your web browser is probably not configured to accept cookies. The instructions for enabling cookies are different in every web browser, so consult the documentation supplied with your browser. For Internet Explorer the process is as follows:

   1. In Internet Explorer, click Internet Options from the Tools menu (or the View menu in Internet Explorer version 4.x).
   2. In Internet Explorer 5, click the Security tab, and then click Custom Level. Click Enable under Allow cookies that are stored on your computer.
      In Internet Explorer 4.x, click the Advanced tab, and then click Always Accept Cookies.
   3. Click OK until you return to Internet Explorer and try again.
   For more support on these issues, click here